Hello. I am looking for a call center in India who can handle my order taking and customer service. Any tips?
I am looking for a call center in India who can help me handle my order taking, customer service, outbound telemarketing, and help desk support. I am willing to work with them on a performance basis. I am not sure how to find out. Any tips? I sell consumer products. I am also looking for phone, email and chat support.
Themocracy
Hi,
Well selecting the right call center in India service can be a tedious job. I spent several hours trying to find a call center in India. I got burnt twice and I finally found a company named International Services Outsourcing. They are based in Los Angeles but they have their call center in India.
They handle all my order taking, customer service and outbound telemarketing campaign. Great team. They have good agents and good pricing and most of all I don’t have to deal with remote companies. I strongly recommend their company and their agents in India have a neutral accent. I think I owe them atleast this for giving me a great service.
You can call them at 626 531 6080 and talk to one of their business analyst. They should help you. Good luck. Visit their website before calling them so that you know if they match your needs.
I received an article from them last year about “Things to know before you choose a call center”. It was very impressive and that made be realize what I need to know before selecting a vendor. Read that before you call any company. It was very useful.
Why do you want this, just to piss everyone else off. you cant call a customer service number anymore without getting someone in foreign country especially india, cant understand them, they don’t understand unless you talk slow and use common words. Please don’t do this, why don’t you hire some americans, try that out and maybe our economy might flourish, ha.
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